Return policy

Thanks for purchasing our products at Radiant Roost. In order to be eligible for a refund, you have to return the product within 28 calendar days from the delivery of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our …

Refund policy

Items can be returned within 28 days for a refund if they are faulty/defective. Unwanted items can be returned but the customer will be liable for the delivery charges.

Payment policy

Payments are currently accepted through the following methods; Credit or debit card via Stripe Paypal Cash on collection Bank transfer (UK only)

VAT invoice

If you require an invoice please login to your account here: You can view your last order in “recent orders”. There are two options, you can view the order or you can click “Invoice” to view your VAT invoice. In addition you should have received an invoice to your email inbox at the time of …

Voucher codes

We dont have any active voucher codes right now, but please join our mailing list or check back for updates

Privacy policy

Who we are Our website address is: https://www.radiantroost.co.uk. What personal data we collect and why we collect it Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from …

Terms and conditions

This website and any mobile application (collectively, this “Site”) is owned by Radiant Roost (“We”, “Us” or “Radiant Roost”). We are providing you with access to this Site and our online store (together, our “Services”) subject to the following terms and conditions. By browsing, accessing, using, registering for or purchasing merchandise on this Site or …

How long until my order arrives?

Your order will be promptly packed and dispatched from our warehouse following your order. Orders are shipped with Royal Mail or a Courier, during busy periods please allow 3-7 working days from dispatch for delivery.